78 lines
3.4 KiB
YAML
78 lines
3.4 KiB
YAML
name: Issue Report
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description: Report an issue
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type: Bug
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body:
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- type: markdown
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attributes:
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value: |
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Thanks for taking the time to fill out this form! Please make sure to fill all fields, including the Title above.
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- type: checkboxes
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id: before-posting
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attributes:
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label: "This issue respects the following points:"
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description: All conditions are **required**. Failure to comply with any of these conditions may cause your issue to be closed without comment.
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options:
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- label: This is a **bug**, not a question or a configuration issue; Please visit our [forum](https://discuss.ersatztv.org) or [chat](https://ersatztv.org/contact) first to troubleshoot with volunteers before creating a report.
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required: true
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- label: This issue is **not** already reported on [GitHub](https://github.com/ErsatzTV/ErsatzTV/issues?q=is%3Aopen+is%3Aissue) _(I've searched it)_.
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required: true
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- label: I'm using an up to date version of ErsatzTV (full release or develop release); We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
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required: true
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- label: This report addresses only a single issue; If you encounter multiple issues, please create separate reports for each one.
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required: true
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- type: textarea
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id: description
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attributes:
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label: Description
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description: |
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Description of the problem or issue here.
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validations:
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required: true
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- type: textarea
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id: repro-steps
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attributes:
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label: Steps to reproduce the problem.
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description: |
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1. Step 1
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2. Step 2
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3. Step 3
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If this is a playback issue, follow these steps and post the resulting zip:
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1. Search for the required content using the search bar.
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2. Use the overflow/three dots menu on the content and select Troubleshoot Playback.
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3. Select the appropriate Playback Settings that trigger the undesired behavior.
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4. Click Play to start playback.
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5. Repeat steps 3 and 4 until the undesired behavior is reproduced.
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6. Click Download Results to have ErsatzTV collect relevant troubleshooting logs (ffmpeg log, ffmpeg profile, hardware capabilities, media info, etc) and compress them in a zip file.
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7. Attach the zip to this field.
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validations:
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required: true
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- type: textarea
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id: actual-behavior
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attributes:
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label: What is the current _bug_ behavior?
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description: Write down the incorrect behavior that currently happens after following the reproduction steps.
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validations:
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required: true
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- type: textarea
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id: expected-behavior
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attributes:
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label: What is the expected _correct_ behavior?
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description: Write down the correct expected behavior that is supposed to happen after following the reproduction steps.
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validations:
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required: true
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- type: input
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id: version
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attributes:
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label: Specify full version
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description: Provide the full version of ErsatzTV, which can be found below the left menu.
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placeholder: |
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25.5.0-bd695412-docker-amd64
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validations:
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required: true
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- type: textarea
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id: additional-information
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attributes:
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label: Additional information
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description: Any additional information that might be useful to this issue.
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